Before signing the delivery receipt, please check the packaging of your product for any damage or issues. If you notice any damage, missing items, or tampering with the package seal, do not sign any delivery documents. Instead, return the package to the courier and request a damage report to be filed. Once you fulfill this obligation, new products will be sent to you promptly. If you accept delivery of products with damaged packaging or missing contents, we cannot be held responsible for any damage or missing items. Please report such issues as soon as possible in writing to our **address** or verbally to our **phone number** with your order reference number.

For all inquiries about your orders and to get information about products, you can reach us from anywhere in Turkey by calling *** or by filling out our contact form to request support.